Sending Money to a Debit or Credit Card

Modified on Tue, 23 Jun at 3:04 PM

Send funds directly to any Visa or Mastercard. The recipient doesn't need a Wirex account — just their card number and full name.

How to send

Tap Send on the Dashboard or Account screen.

Select Debit or Credit Card.

Select an existing recipient or tap Add New to enter card details:

Card number — Visa or Mastercard only
Cardholder first name and last name

Tap Continue.

Enter the amount. You can switch between your USD and EUR accounts on this screen.

Review the full breakdown — amount, fee, and total debited from your account.

Tap Confirm to send.

The transfer appears in your Activity immediately. The recipient's card is credited within minutes in most cases.

Transfer times

Card Transfer — usually instant, though processing time may vary depending on your bank.

Actual timing depends on the recipient's card issuer. Some issuers may take up to 2 business days to credit the funds.

Important: For complete visibility into every transfer, tap the transaction in your Activity and select More to view the full status timeline.

From the moment a transfer is initiated, it appears in your Activity with an amber status — updating automatically at every stage, from Payment Scheduled through to Sent to Recipient's Account.

Should a transfer be delayed, failed, or rejected at any point, the timeline reflects this instantly — showing exactly where and why, so you're always in control.

FAQ

Which cards can I send to?

Visa and Mastercard only — both debit and credit. Prepaid cards and American Express are not supported.

Does the recipient need a Wirex account?

No. You only need their card number and full name as it appears on the card.

Can I switch which account I send from?

Yes — on the Enter Amount screen you can switch between your USD and EUR accounts. Currency conversion will apply if needed.

Is there a fee?

Fees are shown on the Review screen before you confirm. Wirex displays the full cost breakdown upfront.

Can I save a card recipient for future transfers?

Yes — card recipients are saved automatically after the first transfer. Simply select them from your recipients list next time you send.

Why does my transfer show an amber status?

Amber indicates the transfer is currently being processed. The status updates automatically at each stage until the transfer is complete.

How do I check the detailed status of my transfer?

Tap the transaction in your Activity, then tap More to expand the full status timeline — you'll see every stage in real time.

What stages does a transfer go through?

Once initiated, a transfer moves through the following stages: Payment Scheduled → Funds Deducted from Wallet → Transfer Confirmed → Sent to Recipient's Account.

What does it mean if my transfer failed?

The status timeline will show exactly at which stage the transfer failed. Check the reason shown and retry with the correct details, or contact Wirex One support if the issue is unclear.

What does it mean if my transfer was rejected?

A rejection can occur at any stage — on Wirex One's side or the recipient's bank. The timeline will indicate where the rejection happened, making it easier to understand next steps.

Will I be notified when my transfer is complete?

Your Activity updates automatically once the transfer reaches its final status. Tap the transaction at any time to see the latest stage.

My transfer hasn't arrived — what do I do?

Card transfers are typically instant. If the recipient hasn't received funds after 2 business days, contact Wirex One support with the transaction date, amount, and last 4 digits of the recipient's card.

Why was my card transfer rejected?

Common reasons: unsupported card type, incorrect card number, or the recipient's card issuer rejected the credit. See Why Was My Transfer Rejected? for details.

Still have questions?

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