Your Wirex One card

Accepted at millions of locations worldwide, the Wirex One card brings together the best of traditional and digital finance in a single card. Spend your balance anywhere Visa is accepted — in-store, online, or at ATMs — and manage everything from the app.

Wirex One offers three card types to suit how you spend:

All three cards are linked to your Wirex One account and can be managed in the app at any time.

What you can do with your card

Your Wirex One card works like any Visa debit card. Make purchases online and in-store wherever Visa is accepted, withdraw cash at ATMs worldwide, and add your card to Apple Pay or Google Pay for contactless payments.

You can also freeze and unfreeze your card instantly in the app, and view your card details, transaction history, and limits at any time.

Virtual card

Your virtual card is available to all Wirex One users and is ready to use as soon as you set it up. Tap Create virtual card in the app and follow the steps.

In some cases, identity verification may be required before your card is issued. See Identity verification for more details.

How to get a Physical card

The Physical card is available to members on the Premium tier and above. If you're eligible, you'll see the option to order it in the app. Not there yet? See Wirex One Membership to find out how to unlock it.

1. Go to Card in the app.
2. Swipe to Physical Card and tap Order.
3. Enter your delivery address and check that it's correct.
4. Choose your delivery option: Standard or Express.
5. Confirm your order.

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Important: Your card needs to be activated before you can use it for purchases. Once it arrives, go to Card in the app and tap Activate.

How to activate a Physical or Metal card

Physical and Metal cards need to be activated before you can use them. Make sure your card has arrived and you have it with you before you start.

Activating your card

Your card is now ready to use for online purchases, ATM withdrawals, and in-store chip transactions.

Enabling contactless payments

Contactless payments aren't available immediately after activation. To enable them, you first need to make one successful chip transaction at a physical store.

Insert your card into a payment terminal, follow the prompts, and complete the purchase. Once this transaction goes through, contactless payments are enabled on your card automatically.

This is a Visa requirement and applies to all Physical and Metal cards, regardless of your membership tier.

Card order limits

Each Wirex One account includes a lifetime allowance of 5 cards across all card types. For per-type limits, see Card benefits.

Every card issued counts towards this total, including closed cards.

Closing a card does not free up a slot in your allowance.

Moving up to a higher tier unlocks Physical and Metal cards. To start using yours straight away, keep a slot free for your new card.

Example: An Elite member with 3 virtual cards still has 2 slots available for Physical or Metal cards when they move up a tier.

FAQ