How to change your priority confirmation method

Your priority confirmation method is the one Wirex One uses by default when you authorise transactions, send funds, or confirm any other wallet action. If you have two methods set up, you can switch between them at any time.

How to change your priority method

The change takes effect immediately. Your previous priority method remains active as your backup — it is not removed.

When might you want to switch?

Getting a new phone

If you are getting a new phone and your Passkey may not carry across, switching your priority to your Authenticator App before you switch devices ensures uninterrupted access. You can always switch back once your Passkey is set up on the new device.

Authenticator App becomes unavailable

If your Authenticator App becomes unavailable — for example, if you lost the phone it was installed on, or accidentally deleted the app and lost your codes — switching your priority to your Passkey keeps you unblocked while you sort it out.

You added a Passkey after setting up with an Authenticator App

If you added a Passkey after initially setting up with an Authenticator App, you may want to switch your priority to the Passkey for a faster, more seamless experience going forward.